Privacy Policy

Effective Date: 1st August 2024

1. Introduction
   
   CKB Interiors (“we”, “us”, “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services for kitchen design, kitchen installation, and bespoke bedroom furniture in the UK.
    
2.  Information We Collect
   
   We may collect the following information:

• Personal Information: Name, address, phone number, email address.
• Payment Information: Credit card details, billing address.
• Project Details: Design preferences, measurements, and other relevant project information.
• Communication Records: Emails, phone calls, and other communications with us.
• Usage Data: Information about how you use our website and services, including IP addresses, browser types, and pages visited.
  
  

3. How We Use Your Information
   
   We use the information we collect for the following purposes:

• Service Delivery: To provide kitchen design, installation, and bespoke furniture services.
• Communication: To respond to inquiries, send updates, and provide customer support.
• Billing: To process payments and manage billing.
• Personalisation: To tailor our services to your preferences and project requirements.
• Marketing: To send you promotional materials and updates about our services (you can opt out at any time).
• Improvement: To improve our website, services, and customer experience.
  
  

4. We may share your information with:
    
   • Service Providers: Third-party companies that help us deliver our services, such as payment processors and delivery services.
   • Legal Requirements: Authorities if required by law or to protect our legal rights.
      
5. Data Security
   
   We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. Despite our efforts, no security measure is completely secure, so we cannot guarantee absolute security.
    
6. Your Rights
   
   You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Objection: Object to the processing of your personal information for direct marketing purposes.
• Restriction: Request restriction of processing under certain circumstances.
• Data Portability: Request transfer of your personal information to another organisation.

To exercise these rights, please contact us using the contact information provided below.

7.  Cookies
   
   Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyse website traffic and improve our site. You can manage cookie settings in your browser.
    
8. Changes to This Policy
   
   We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. We encourage you to review this policy periodically.
    
9. Contact Us
   
   If you have any questions or concerns about this Privacy Policy, please contact us at:

   Email: info@ckbinteriors.co.uk
   Phone: 020 8534 5152
   Address: Capital House, Unit 1 Argall Ave, London, E10 7QY

   By using our services, you consent to the terms of this Privacy Policy.